This review is from a lady rider mainly for/to lady riders. I rented the Triumph Street Triple 675CC motorbike from Alexander @Canary Moto Adventures for 3 days of riding in Tenerife this week (along with my husband and his dad who rented the BMW GS1300 and Ducati Multistrada respectively). From the moment we initiated the booking online, we had a few questions and submitted an online enquiry. Alexander responded immediately via whatsapp. He gave us all the info we needed and also advised us as to the best way to proceed. As a small(ish) female (1.65m and 60kg) and relatively inexperienced rider of 2 years post-license, I was very nervous and unsure as to which motorbike to choose. I didn't want a big motorbike and my #1 requirment was a low seat height so my feet can be flat on the ground so I felt more in control. There were 2 options (the 675CC Triumph Street Triple and 1000CC Ducati Monster) for me. When we arrived I had a good chat with him and shared my concerns over confidence (or lack thereof) and Alexander was very accommodating and reassuring. Superbly and impressively knowledgable about his motorbikes (as an ex- racer) he knows the ins and outs of riding, the whats, ifs, wheres and hows. He talked me and us through each motorbike individually and how to best use them, what is good about them and what to look out for and be careful off (i.e. my Triumps steering range is small which makes hairpin corners in Masca a real challenge). He was thorough, shared all the knowledge he had with us, was open, sincere and honest. As a person Alexander is approachable, genuine, responsive, is passionate about his motorbikes, takes pride in his business and puts his customers at the heart of what he does. He cares about making sure we had a good time and we could all feel and see the absolute love he has for what he does. He also went above and beyond what we expected by sending us detailed google maps recommendations for rideouts each day with places to stop, view and eat. He pretty much did all the hard planning work for us which made everything smooth and easy. One thing I would note for any rider (this is more a reflection of my own experience and has nothing to do with Alexander and his business) is that of insurance and excess cover. Next time I rent a motorcycle I will do research to see if it is possible to take out insurance to cover the excess (i.e. take out insurance to cover the gap in insurance). The reality is that this sport is very high risk and the likelyhood of dropping the motorbike and having to pay or claim on that excess is pretty much guaranteed. My excess was €1,200 and it felt like a heavy burden to carry on my shoulders for fear of dropping the motorbike. Overall my experience with Alexander and that of renting a motorbike from him and riding in Tenerife as a female /lady rider exceeded my expectations. We had open communication every step of the way from booking through to return. You couldn't ask for anything more as a customer. Being so responsive and instantly answering our questions via whatsapp sets him apart from everyone else. I arrived as a nervous and unsure lady rider, but with Alexander's helpful guidance and reassurance I enjoyed my time on this island, have built up solid riding and cornering experience and returned after 3 days as a more confident rider and got a well-done handshake from him :) I cannot imagine using anyone else but Canary Moto Adventures and cannot recommend Alexander enough!
Scharmarie VSept. 21, 2024