Brixton Cromwell 125

Scooter pickup and drop-off took place right at the airport. Everything was handled remotely via a link or WhatsApp. It takes a little time, but it's manageable - nothing terrible. It's convenient not having to walk far. One downside is that the helmet is already inside the scooter; fortunately, I had two. There was a small one, and I later discovered a larger one in the storage compartment - that one fit fine. Mechanically, the scooter was in good shape. There were a few minor scuffs, but nothing major. There were five of us in total, and everyone's scooters were fine. One person's engine would occasionally cut out at traffic lights, but it restarted quickly and didn't happen every time. Return was also handled via the app or WhatsApp. Communication via WhatsApp was a bit sluggish after the return, but email responses were prompt, and the money was refunded as instructed. Those who prefer face-to-face interaction might be disappointed. The security deposit came as a bit of a surprise at pickup (we hadn't received prior info about it), but everything went smoothly. Overall, I was satisfied.

Very fair administration, since I speak German and Hungarian, with the help of our taxi driver we found out that the motorbike was not where the address was, I received an email written in Hungarian in which they sent the exact location about 300 m from the given address, by the time we got there the employee was already waiting at the motorbike with whom we communicated perfectly well with a translator. The 50 horsepower of the motorbike is a little too much for motorcyclists used to more powerful machines, everything worked in a completely acceptable condition (slight smell of petrol). It is important that the rental and deposit price must be paid online, which can be easily done using the link provided in the email. It was my first rental through riderly, the next one will be easy.

It was a great experience i really like, how easy it was to rent a Bike. In Mallorca it's very Simple to Park the Bike and the Mountains they were beautiful. Pro •Easy way to Pick up the Bike •Good message on WhatsApp •Nice Box for Helmet. •Easy way to find the Bike, friendly and Helpful Person on Chat and Phone. Contra •Motorcycle was dirty on the front and the Chain Kit had Rost bad Condition!! •During the rent i ask some simple questions on Chat i become no answer. "Very annoying" •Long time to get my Money back from Receip. But in the End Thanks a lot and everything works good and both sides are Happy 😊

I also had a quite positive experience. I rented a 125cc and all went well. I had my refund back. I called them after 10 working days, and they immediately did the refund and sent me proof of it. Few days later I received the 300 euro deposit. I didnt have any issue during the rent and i drove many kilometres. At first it may look weird that there's no human interaction at the pick up and you need to send them the deposit first to get the code to unlock the scooter, but then i must admit that they were answering fast, they were available and if you send them the pictures before and after, you shouldnt have any trouble...

Rented a scooter in Palma airport during Easter holidays. We were afraid that it may be a scam due to its convenient price and some negative feedback but I must tell that everything went well. Among the best pros: extremely cheap, easy procedures and support. Further advice for the future: instead on pinpointing a single place for the parking lot, give a more comprehensive map of the area where the scooter may be; clearly state the deposit policy before letting people book (it was fine, but we would have preferred to know it previously. Booking from DoYouSpain doesn't mention it, as well as for the further fee for the second helmet. Still, it was overall a positive experience, I would recommend it.