SYM Symphony 125

Very fair administration, since I speak German and Hungarian, with the help of our taxi driver we found out that the motorbike was not where the address was, I received an email written in Hungarian in which they sent the exact location about 300 m from the given address, by the time we got there the employee was already waiting at the motorbike with whom we communicated perfectly well with a translator. The 50 horsepower of the motorbike is a little too much for motorcyclists used to more powerful machines, everything worked in a completely acceptable condition (slight smell of petrol). It is important that the rental and deposit price must be paid online, which can be easily done using the link provided in the email. It was my first rental through riderly, the next one will be easy.

I also had a quite positive experience. I rented a 125cc and all went well. I had my refund back. I called them after 10 working days, and they immediately did the refund and sent me proof of it. Few days later I received the 300 euro deposit. I didnt have any issue during the rent and i drove many kilometres. At first it may look weird that there's no human interaction at the pick up and you need to send them the deposit first to get the code to unlock the scooter, but then i must admit that they were answering fast, they were available and if you send them the pictures before and after, you shouldnt have any trouble...

Rented a scooter in Palma airport during Easter holidays. We were afraid that it may be a scam due to its convenient price and some negative feedback but I must tell that everything went well. Among the best pros: extremely cheap, easy procedures and support. Further advice for the future: instead on pinpointing a single place for the parking lot, give a more comprehensive map of the area where the scooter may be; clearly state the deposit policy before letting people book (it was fine, but we would have preferred to know it previously. Booking from DoYouSpain doesn't mention it, as well as for the further fee for the second helmet. Still, it was overall a positive experience, I would recommend it.

Absolutely the best decision to book scooter with the rental shop. Price was by far the best that I found. 125cc scooter was amazing. I managed to see a lot from this beautiful island thanks to them. I would book with them in future again. No problem to get deposit returned. You just need to follow the rules and take correct pictures they require from you. Also if you drive scooter as your own and you are careful about it surely helps getting your deposit back too. My rental has finished 17th of October. And today is 10th of November and I received my deposit. It doesnt take 10 business days as thats minimum it can take up to 30 business days. Depends on the bank and also how busy they are with their bookings. After 10 working days you just simly write them to WA. And they will sort your deposit as fast as possible. Good lucks and thank you! 5/5

Easy if you understand how they work. At first it seems to be strange not to know which motocycle is yours and what is the exact location. But fortunately they reply through WhatsApp quite quickly and all works well. The 125 cc scooter was brand new and realy good. Thanks!