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I used the rental shop for a week's rental of a 125cc scooter, all in all no complaints, they were pretty good. The scooter was at the location marked on the map for pick-up, and rental was smooth. I had a flat tire that I discovered on the first day, and they replaced the scooter promptly. A bit slow to respond on WhatsApp for general questions (like directions) but very prompt on the flat tire report. I personally had a good experience with the rental shop, and I would use them again in the future. Note to others: give yourself enough time if you drop off at the airport, the parking entrance is not that easy/obvious to find
I really recommend the rental shop for renting your scooter in Palma de Mallorca. The reservation by internet was so easy and the process so well explained. The following day we came to the store and everything went really smooth, very well organized, and the staff is very friendly. A pleasure to rent with the rental shop.
NO SCOOTER AS DESCRIBED ON ARRIVAL, ONLY EMPTY PARKING PLACE!!! Had to call the rental shop, AI agent replied (!), only possible contact via WhatsApp (!). Lost 1 hour plus a lot of nerves before I got description of proper vehicle. The rest was relatively OK, scooter had minor flaws (road light set way too high causing blinding incoming drivers).
The rental shop is easily the best rental experience I've ever had. The team is friendly, fast, and genuinely focused on making sure you enjoy your time on the island. The scooters are in excellent condition, clean, and well-maintained, which gave me total confidence while exploring Palma and the surrounding beaches. Check-in was quick, the staff explained everything clearly, and returning the scooter was just as smooth. Their customer service is outstanding - helpful, honest, and always with a smile. Special thank you to an excellent professional and caring staff member. We will definitely come back and rent here again. Thanks!
租赁过程完全没有问题--服务非常出色!与我们之前的租赁经历不同,他们提供的踏板车几乎全新.强烈推荐!
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