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Once again, Riderly helped me find and book a motorcycle, and once again, everything went smoothly and without any unnecessary hassle. The rental shop in Hanoi reached out to me just before I picked up the Honda CB500X to confirm the details. As requested, the bike was equipped with a set of alloy panniers. Along the way, I severely damaged a tire; a staff member helped me resolve the issue in no time, staying in touch with me throughout our journey. Riderly helped me find exactly the bike I wanted, and the rental shop ensured a stress-free adventure in Vietnam. Thank you very much - until next time!
Have rented Honda XR's for 2 different trips through the mountains in the past 2 years and both times we had an easy trip and no issues with the motorbike. We were 2 people plus luggage and managed to get to the most remote places fine. The rental shop is responsive and will always help where possible. Highly recommend using the rental shop for your adventures through the beautiful country of Vietnam.
⭐⭐⭐⭐⭐ 5 Stars - An Incredible Experience and Service You Rarely Find Anywhere in the World! I travel extensively around the world, rent motorcycles in different countries, and have had many adventures, but the level of service I received from the rental shop in Hanoi was truly exceptional. From the very first moment I made contact, I knew I was in the best hands possible. The owner was honest, professional, incredibly kind, and genuinely cared about customers. The motorcycle I received was powerful, comfortable, perfectly maintained, and fully prepared for the trip. Everything was arranged down to the smallest detail, including the luggage boxes and all the equipment I requested. All I had to do was get on the motorbike and enjoy the adventure with complete peace of mind. What truly makes this place extraordinary is the personal attention and outstanding customer service. During the trip, the owner personally called me several times to make sure everything was going well, that I was enjoying myself, that the motorcycle was running perfectly, and that I did not need anything. This is not someone who simply rents you a motorcycle and disappears. This is someone who continues to care about you even when you are hundreds of kilometers away, in the middle of your adventure. The owner also arranged an incredible local motorcycle guide to accompany me throughout the journey. I can honestly say that this was one of the best guides I have ever had in my life, if not the very best. He was extremely professional, careful, responsible, and knowledgeable. He knew every road, every corner, every beautiful viewpoint, and exactly where to stop to experience the most breathtaking scenery. Above all, he always put safety, comfort, and the enjoyment of his guests first. Thanks to him, my wife and I experienced an unforgettable adventure. Toward the end of the trip, I decided to change my original plans and finish riding in a different location. Without any hesitation, arguments, or complications, the owner immediately arranged for a recovery truck to come and collect the motorcycle from wherever I decided to stop. He organized everything and took care of every little detail so I could continue my holiday comfortably and without any worries. This is exactly the difference between a business that simply wants to rent you a motorcycle and a person who genuinely wants you to have the best possible experience. I do not usually write reviews like this, but in this case, I felt I absolutely had to. When you meet people who are so honest, caring, professional, and genuinely good-hearted, they deserve to be recognized. If you are planning a motorcycle adventure in Vietnam, do not think twice. I recommend the rental shop with complete confidence and without hesitation. In my opinion, this is much more than a motorcycle rental company. This is true VIP service, with personal attention, genuine care, and a once-in-a-lifetime experience. Thank you from the bottom of my heart for absolutely everything: the amazing motorcycle, the wonderful guide, the constant availability, the kindness, the phone calls during the journey, and going above and beyond to make sure our trip was absolutely perfect. If Google allowed me to give 10 stars, I would give 10 stars without thinking twice! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ I will definitely come back and enthusiastically recommend the rental shop to every friend and family member who plans to visit Vietnam. Thank you so much for everything! ❤️🙏🏍️ Highly recommended, from the bottom of my heart, without a single hesitation. An unforgettable experience, outstanding people, and truly exceptional service!
First I would love to say with sincerely and honest for the rental shop team and especially a staff member to give recommendation for the simple motorbike to me that I have never even have any problem or any issues since been started riding from Hanoi and back safely in total 1480 km to the east coast borderline and explore on the incredible mountain, waterfall with no problem up and down hill on the dirt road (no single problem at all) It been amazing to getting to know your sincerely and honest to gave me a simple motorbike without any problem at all Along the journey of my solo traveling this place it very honest to people and fair price to who would love to explore north Vietnam by motorbike (they know their motorbike and so do you) I will confident of the motorbike I rent since the first day and all the way back. Thank you so much from Thailand and the rental shop team I will definitely come back to your place again for sure. Thank you so much and see you again 🤙🏼
Highly recommend! The rental shop and staff are amazing. Good English, friendly and very trustworthy. I visited the garage and they have a wide selection of all kinds of motorbike. I bought a yamaha 150 to travel in the north, and the motorbike worked perfectly.
Best price guaranteed.
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