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We rent two xtr, each 40 $ each via the website. Everything went smoothly. Motorbike have sometimes some little issues but if you are an advanced rider, those are not a problem (kick starting only..., hard to go from 1st to second ect...). They ask for a caution that can go from 200 to 500 $ regarding the motorbike, we returned them in perfect condition and the caution was given back automatically. Two points that we really appreciated: - As one xtr wasn't available, we were given a Himalayan that cost twice the price of the xtr for renting instead without extra costs. - We were able to give back the motorbike at night instead of 5 pm at a given location, this allowed us to go from Medellin to guatapé and taking time over there.
The guides are amazing. They had knowledge of all the nice places to check out, off the beaten path. They ride smoothly at your comfort level and you'll have the time of your life. Definitely a good place to book a motorbike tour. Edit: The desk staff is also very helpful, responsive, and kind! You will be taken care of from start to finish.
I rented a motorbike without a reservation. I was interested in the xre300, but it wasn't available. The staff has great customer service skills and communication. They are bilingual, which helped me because my Spanish is at an intermediate level. They were able to accommodate me with a better motorcycle more suited for my trip, the BMWgs700. I had an epic adventure in the local mountains.
This rental shop has been one of the best rental companies I have used, the staff spoke perfect English and made the whole process hassle free. I crashed the motorbike and damaged it a lot and they cared more about my wellbeing than the motorbike and they only asked me to pay a small fee considering how damaged the motorbike was. They also replaced it within hours and recovered the motorbike without charging me. I will rent again 100%. Thank you to the team.
This rental shop was very professional and organized! The booking was hassle free! The deposit was very easy as they accept any form of card including debit visas. The motorbike was well maintained and safe. Also providing a free motorcycle jacket if needed for the duration of the rental term, a cellphone holder, and a helmet! My motorbike ended up getting a flat tire and they were quick to come to my location and help without any charges! Would definitely recommend! ***UPDATE! I was just credited a full refund of my deposit!
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